Privacy Policy

Last updated: 18/01/2026

WiseFitt (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or use our services.

This policy applies to the WiseFitt website and any services accessed through it.

1. Who We Are

WiseFitt is a UK-based fitness and wellbeing business operating in the United Kingdom.

If you have any questions about this policy or how we handle your data, please contact us at:
Email: info@wisefitt.com

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Contact information (such as name, email address, phone number) when you submit a contact form

  • Booking and membership information when you book classes, treatments, or services

  • Technical data, including IP address, browser type, device information, and usage data

  • Cookie data to improve website functionality and user experience

3. How We Collect Your Data

We collect data in the following ways:

  • When you complete a contact form on our website

  • When you make a booking or manage your account through our booking system

  • Automatically, through cookies and similar technologies when you browse our website

4. Use of Mindbody

Our contact forms and booking services are managed through Mindbody, a third-party service provider.

When you submit information via our contact form or make a booking, your data is processed by Mindbody in accordance with their own privacy policy. We only access the information necessary to manage enquiries, bookings, and customer relationships.

We recommend reviewing Mindbody’s privacy policy for further details on how they handle your data.

5. How We Use Your Data

We use your personal data to:

  • Respond to enquiries submitted through our contact form

  • Manage bookings, memberships, and services

  • Improve our website and user experience

  • Maintain internal records

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

6. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Consent – where you have provided it (e.g. submitting a contact form)

  • Contract – where processing is necessary to provide booked services

  • Legitimate interests – to operate and improve our business and website

  • Legal obligation – where required by law

7. Cookies

Our website uses cookies to help improve your browsing experience and understand how the site is used.

Cookies may be used to:

  • Enable core website functionality

  • Analyse website traffic and performance

  • Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. External Links

Our website may contain links to external websites, including:

  • Third-party information sources

  • The Apple App Store

  • The Google Play Store

We are not responsible for the content, privacy policies, or practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Personal data is only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

10. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details above.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

WiseFitt
Email: info@wisefitt.com