Terms & Conditions

WiseFitt Terms and Conditions

Release: 16 January 2026

 

Summary of Key Terms

This summary highlights key provisions only. The full Terms and Conditions and your individual Membership Agreement should be read together. The full Terms and Conditions remain legally binding.

  • Your plan: Your Membership Agreement states what is included, your price, billing date, any minimum term and the notice needed to cancel.

  • Payments: Membership fees are paid in advance. Access may be suspended if payment remains overdue for more than 14 days; we may terminate membership by written notice after more than 30 days.  In limited cases (e.g. serious misconduct or non-payment), a termination charge of up to 3 months’ fees may apply.

  • Cancellation: Cancellations must be submitted in writing to email members@wisefitt.com. Your Membership Agreement sets the applicable notice period. You can give notice during a minimum term.

  • Cooling off: You may email to cancel within 14 days after the day you join. If you do not have a statutory cooling-off right, our additional offer requires you to contact us before your first use of WiseFitt’s services.

  • Holds: Approved holds generally last one to three months in any rolling 12-month period and cost £25 per month. A hold cannot overlap with a cancellation notice period.

  • Bookings: Late cancellations and no-shows may result in a fee or the loss of a session credit. The class and SGPT cancellation window is three hours. Open gym cancellation window is one hour.

  • Price changes: Fees may be reviewed once per year with 30 days’ notice. Any price guarantee stated in your Membership Agreement will continue to apply according to its terms. If you do not accept an increase that applies to you, you may cancel without a price-change penalty by notifying us before it takes effect.

  • Health, Conduct and Liability: You confirm you are medically fit to exercise. Unsafe or abusive behaviour may result in suspension or termination. Exercise involves inherent risks; WiseFitt does not exclude liability for negligence.

 

 

 

FULL WISEFITT TERMS AND CONDITIONS

 

1. Definitions and Interpretation

In these Terms and Conditions:

“WiseFitt”, “we”, “us” or “our” means WiseFitt Limited.

“Member” means an individual who has entered into a paid membership agreement with WiseFitt.

“Services” means the gym facilities, equipment, classes, training programmes, recovery services, and any other services made available by WiseFitt at its premises during published opening hours.

References to legislation include any amendments or re-enactments. Headings are for convenience only and do not affect interpretation.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

 

2. Agreement

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and WiseFitt. By purchasing a membership, class, programme, treatment, or by accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms, together with any applicable policies, including but not limited to, the Membership Agreement and the Liability Waiver.

Your membership agreement entitles you to use our Services which are subject to change from time to time.

 

3. Membership Eligibility

Memberships are personal, non-transferable, and may only be used by the individual named on the membership account. Members must be aged 16 or over. Anyone aged 16 or 17 requires written consent from a parent or legal guardian and must complete the required induction and health-and-safety documentation before training. Additional supervision or equipment restrictions may apply. We reserves the right, at its discretion and on reasonable grounds (including but not limited to safety, security, reputational risk, or regulatory compliance), to refuse, suspend, or restrict access to the facilities.

Members must comply at all times with our rules, policies, procedures, and codes of conduct as amended from time to time. These are made available at WiseFitt premises and/or on our website or other communication platforms.

Members are deemed to have read, understood, and accepted these policies upon joining and by continued use of the facilities.

Sharing access credentials or allowing another person to use your membership is a serious breach of these Terms and may result in immediate suspension or termination without refund and we reserve the right to recover any losses or fees arising from misuse.

 

4. Mandatory Policies

To maintain a high standard of service, safety, and conduct for the benefit of all members, we operate various rules, policies, procedures, and standards, as amended from time to time.

All members must act respectfully and responsibly while on the premises and must comply at all times with all such policies in force, whether displayed at the gym, published on the  website, incorporated into member communications, or otherwise made available to members.

Members are deemed to have read, understood, and accepted all applicable policies upon joining WiseFitt and by their continued use of the facilities.

 

5. Services, Staffing and Supervision

WiseFitt operates as a staffed gym. During normal opening hours, staff will be present on site. However, staff presence does not constitute constant supervision of individual Members unless you are participating in a coach-led session, personal training session, or supervised programme.

Certain programmes, including Small Group Personal Training (SGPT), functional training classes, and personal training sessions, are led and supervised by qualified coaches. During these sessions, exercises will be demonstrated and guided, and reasonable instruction will be provided.

During open gym sessions or non-class hours, Members are expected to know how to safely and properly use the equipment available to them.

 

6. Inductions and Member Responsibility

WiseFitt offers gym inductions to Members who require guidance on the safe and proper use of equipment. It is your responsibility to request an induction if you are unfamiliar with any equipment or are unsure how to use it safely.

If you are not confident using any equipment, you must seek advice and guidance from a member of staff before use.

Failure to do so is done entirely at your own risk.

 

7. Health, Fitness and Medical Responsibility

You confirm that you are physically fit and medically able to participate in exercise and use the Services. You are responsible for monitoring your own physical condition and wellbeing at all times.

If you have any medical condition, injury, illness, or are pregnant, you should seek medical advice from a qualified healthcare professional before using the Services and must inform WiseFitt staff where relevant.

 

8. Membership Fees and Payment

Membership fees and any other agreed charges must be paid in advance using an approved payment method. You are responsible for ensuring that payments are made on time.

If any payment remains outstanding for more than fourteen (14) days, WiseFitt may suspend your access to the Services until payment is brought up to date. Membership will continue to run during any period of suspension.

If payment remains outstanding for more than thirty (30) days, WiseFitt may terminate your membership by written notice. Where your membership is terminated due to non-payment, you will remain liable for:

(a) all membership fees and charges properly due up to the date of termination; and

(b) a termination charge equal to three (3) months’ membership fees.

The termination charge represents a genuine and reasonable estimate of the costs and losses incurred by WiseFitt as a result of early termination, including administrative costs, lost capacity, and the allocation of coaching and facilities.

WiseFitt may also recover any reasonable administrative or recovery costs incurred in connection with outstanding payments, to the extent permitted by law.

For clarity, any termination charge applies only where expressly stated in these Terms and will not apply to termination for convenience or where there is no material breach by the member.

 

9. Membership Fee Reviews and Adjustments

We may review and adjust membership fees no more than once in any twelve-month period. We will give you at least thirty (30) days’ written notice before an increase takes effect.

Fee adjustments will be made for valid business or legal reasons, including increased operating costs, inflation or changes in law or regulatory requirements.

Any price guarantee stated in your Membership Agreement will continue to apply according to its terms. If you do not accept an increase that applies to you, you may cancel by emailing members@wisefitt.com before it takes effect. No price-change penalty or termination charge will apply because of that cancellation. We will confirm your membership end date and any fees properly due up to that date in writing.

 

 

10. Set-Off of Outstanding Amounts

WiseFitt may set off any undisputed and overdue amounts owed to it by you against any sums properly due to you under this agreement, including credits, refunds, or promotional entitlements, provided that such set-off is permitted by law.

Set-off will not apply where you have raised a genuine dispute in relation to the relevant amount or where doing so would prevent you from exercising your statutory rights.

This clause does not limit your right to claim a refund or credit where required by law.

 

11. Types of Membership

Your Membership Agreement identifies your membership type, start date, billing date, minimum term, cancellation notice and payment arrangements. The terms for that membership type are set out below. The cooling-off provisions in section 17.1, the applicable early termination provisions and your statutory rights also apply.

11.1 Month-to-Month Rolling Membership

A Month-to-Month Rolling Membership has no minimum term and renews automatically on each monthly billing date.

You may cancel at any time by emailing members@wisefitt.com. You must give one full billing period’s written notice. The notice period begins on the first billing date after we receive your email.

For example, if your billing date is the 1st and we receive your notice on 15 March, your notice period runs from 1 April to 30 April and your membership ends on 30 April.

Any membership payment due up to your end date remains payable. You may continue to use your membership until the end of your final paid period. We will confirm your final payment date and membership end date in writing.

11.2 Monthly Membership

A Monthly Membership has a minimum term of three months from the membership start date stated in your Membership Agreement. It renews on each monthly billing date until cancelled in accordance with this section.

You may give notice to cancel at any time, including during the minimum term, by emailing members@wisefitt.com. You must give two full billing periods’ written notice. The first complete notice period begins on the first billing date after we receive your email.

Your membership ends on the later of:

  • the final day of your three-month minimum term; or

  • the final day of the second complete billing period of your cancellation notice.

For example, if your membership and billing begin on 1 October and we receive your notice on 10 October, the two complete notice periods are 1 November to 30 November and 1 December to 31 December. Your membership ends on 31 December.

Any membership payments due up to your end date remain payable. You may continue to use your membership until the end of your final paid period. We will confirm your final payment date and membership end date in writing. The early termination provisions in these Terms and your statutory rights remain unaffected.

11.3 Annual Membership

An Annual Membership has a minimum term of 12 months from the membership start date stated in your Membership Agreement. It may be paid in full or by monthly instalments, as stated in that Agreement. Paying by monthly instalments does not make it a Month-to-Month Rolling Membership.

The cancellation rights in section 17.1 apply. After any applicable cooling-off period, the 12-month minimum term applies, subject to the early termination provisions in these Terms and your statutory rights.

At the end of the initial 12-month term, this membership automatically renews for a further 12-month term, and continues to renew for successive 12-month terms. If you do not want it to renew, you must email members@wisefitt.com before the next renewal date, giving the notice specified in your Membership Agreement. We will confirm your membership end date in writing. The early termination provisions in these Terms and your statutory rights continue to apply.

The existing Early termination exemption wording that follows this section, including relocation, remains applicable to Annual Memberships.

11.4 Two-Year Membership

A Two-Year Membership has a minimum term of 24 months from the membership start date stated in your Membership Agreement. It may be paid in full or by instalments, as stated in that Agreement. Paying by instalments does not make it a Month-to-Month Rolling Membership.

The cancellation rights in section 17.1 apply. After any applicable cooling-off period, the 24-month minimum term applies, subject to the early termination provisions in these Terms and your statutory rights.

At the end of the initial 24-month term, this membership automatically renews for a further 24-month term, and continues to renew for successive 24-month terms. If you do not want it to renew, you must email members@wisefitt.com before the next renewal date, giving the notice specified in your Membership Agreement. We will confirm your membership end date in writing. The early termination provisions in these Terms and your statutory rights continue to apply.

The existing Early termination exemption wording that follows this section also applies to Two-Year Memberships.

 

12. Medical Incapacity - Evidence and Abuse Prevention

Any request for cancellation, suspension, or refund on medical grounds must be supported by independent written evidence from a suitably qualified medical professional (such as a GP, consultant, or physiotherapist), EXPRESSLY confirming (1) the nature of your medical condition (2) date diagnosed of such condition and (3) that you are medically unfit to participate in physical exercise for a continuous period of at least three (3) months.

Minor, short-term, or temporary conditions (including general aches, soreness, or intermittent back pain) will not normally qualify as medical incapacity for the purposes of early termination. In such cases members can opt for a Membership Hold.

No medical cancellation, suspension, or refund will be granted where:

(a) the condition existed at the time of joining and was not disclosed to WiseFitt;

(b) the condition does not materially prevent participation in exercise with reasonable modification;

(c) the request is made retrospectively for periods already used or paid; or

(d) WiseFitt reasonably believes the request is being made dishonestly or abusively.

Any medical relief granted will take effect from the date satisfactory evidence is received, not retrospectively.

Any medical information provided will be processed confidentially and in accordance with applicable data protection and privacy laws.

 

13. Membership Hold (Freeze Option)

You may request to place your membership on hold for a minimum period of one (1) month and a maximum of three (3) months in any rolling twelve-month period.

To request a membership hold, you must notify WiseFitt in writing by email to members@wisefitt.com at least fourteen (14) days before the intended start date, specifying the requested hold period.

A non-refundable hold fee of £25 per month will apply and must be paid in advance. During an approved hold period, direct debit payments will be paused. In the case of an annual membership, the membership term will be extended by the duration of the hold.

The membership hold option is intended to provide flexibility for temporary absences or short-term circumstances. It is not a substitute for cancellation and does not affect your right to request termination or relief on medical grounds where supported by appropriate evidence in accordance with these Terms.

Where a membership hold is requested for medical reasons, WiseFitt may require reasonable independent medical evidence confirming that you are temporarily unable to participate in physical exercise. Any medical hold will take effect from the date satisfactory evidence is received, not retrospectively.

WiseFitt reserves the right to refuse or limit a membership hold where repeated or abusive requests are made, provided such refusal is reasonable and proportionate.

Membership holds cannot be backdated and cannot be applied to periods that have already been used or paid for.

A membership hold cannot run at the same time as a cancellation notice period. Once we receive your cancellation request, we cannot start or apply a hold during the notice period. Your membership remains active, any scheduled payments during that period remain payable, and you may continue to use your membership until its end date.

Membership holds are not available for the Month-to-Month Rolling Membership described in section 11.1.

 

14. Discounts

14.1 Early Bird Discount

Members who join under an Early Bird Discount are entitled to retain the discounted membership rate for the duration of their continuous membership. If a membership is cancelled, terminated, or lapses for any reason, the Early Bird Discount is permanently forfeited and cannot be reinstated.

The Early Bird Discount is personal to the member, cannot be transferred, and cannot be combined with any other offer or promotion.

WiseFitt reserves the right to review, amend, or withdraw promotional offers for new memberships at any time. Any such changes will not affect existing members who are already benefiting from an Early Bird Discount, provided their membership remains continuous.

14.2 Founders Rates

A Founders Rate is available only to members who joined under the applicable Founders offer. The rate, any price guarantee, and the conditions for keeping them are stated in the member’s Membership Agreement.

A Founders Rate is personal and cannot be transferred to another person or combined with another discount unless the offer expressly allows it. If the membership ends, the former rate is not automatically available on rejoining.

14.3 Student and Service Discounts

Student and Service Discounts are available only to members who meet the eligibility requirements stated in the relevant offer or Membership Agreement. We may ask for reasonable proof when you join and periodically while you receive the discount.

If you are no longer eligible, please tell us. We will give you written notice before changing your price and will honour any applicable price guarantee in your Membership Agreement. If you do not accept an increase that applies to you, you may cancel in accordance with section 9.

14.4 Join Together Discount

Two people who join WiseFitt together may each receive 10% off their eligible monthly membership fee. Each person must purchase and maintain their own membership. The discount applies while both memberships remain active and eligible.

If either membership ends, the other member’s discount will end after at least 30 days’ written notice. Any price guarantee in that member’s Membership Agreement takes priority. The discount cannot be combined with another offer unless expressly agreed and recorded in the Membership Agreement.

 

14.4 Other Discounts

Any other discount or promotional offer is subject to the eligibility, duration and price terms stated when you join and, where applicable, in your Membership Agreement. Discounts are personal and cannot be combined unless the offer expressly allows it.

Changing or withdrawing an offer for new members will not remove a discount or price guarantee already promised to an existing member under their Membership Agreement.

 

14.6 Referrals

Where WiseFitt offers a referral reward, we will state the reward and its eligibility conditions when the offer is made. A referral qualifies only when the new member meets those stated conditions. Rewards are personal, have no cash value unless expressly stated, and cannot be combined with another promotion unless the offer allows it.

 

15. Suspension or Termination of Membership

WiseFitt may suspend or terminate your membership, acting reasonably, where you:

breach these Terms and Conditions or any applicable Code of Conduct;

allow another person to use your membership;

engage in abusive, unsafe, threatening, or disruptive behaviour; or

fail to pay membership fees or associated charges within the time required.

Where a breach is capable of remedy, WiseFitt may (but is not obliged to) provide you with an opportunity to remedy the breach before taking further action.

In cases of serious misconduct, including behaviour that poses a risk to health, safety, staff, or other members, WiseFitt may terminate membership with immediate effect.

Where membership is terminated for breach, you will not be entitled to a refund of fees already paid, subject always to your statutory rights. You will remain liable for any membership fees and charges properly due up to the date of termination, in accordance with these Terms.

15.1 Early Termination Exemption

If you permanently relocate to an address more than ten (10) miles from the gym, you may request early termination of an annual membership by giving three (3) full calendar months’ written notice, provided that your membership fees are up to date.

Alternatively, subject to reasonable management approval, you may transfer the remaining period of your annual membership to a new non-member nominee.

Any relocation request must be supported by reasonable documentary evidence of the new address (such as a tenancy agreement, mortgage statement, or utility bill). The notice period will commence on the date WiseFitt confirms acceptance of satisfactory evidence.

All cancellation requests must be submitted in writing by email to members@wisefitt.com.

15.2 Termination on Medical Grounds

Members may request voluntary suspension of membership on medical grounds. Any such request must be supported by reasonable written medical evidence and will be assessed in accordance with WiseFitt’s medical suspension and anti-abuse provisions. Any suspension granted will take effect from the date satisfactory evidence is received, not retrospectively.

All cancellation requests must be submitted in writing by email to members@wisefitt.com.

15.3 Termination for Serious Misconduct

WiseFitt may terminate a membership with immediate effect where a member engages in serious or repeated misconduct, including behaviour that is threatening, abusive, dishonest, deliberately disruptive, or that poses a risk to staff, other members, or the safe operation of the gym.

Where termination occurs due to serious misconduct, the member will remain liable for:

(a) all membership fees and charges properly due up to the date of termination; and

(b) a termination charge equal to three (3) months’ membership fees, provided that:

• the misconduct is material and deliberate;

• termination is a proportionate response; and

• WiseFitt has acted reasonably in all the circumstances.

The termination charge represents a reasonable estimate of the loss incurred by WiseFitt as a result of early termination and disruption, including administrative costs, lost capacity, and staff time.

No termination charge will apply where WiseFitt terminates membership for convenience, operational reasons, or without material breach by the member

 

16. Refund, Purchase and Cancellation Policy

16.1 Refund Policy

You may cancel a membership within 14 days after the day you join by emailing members@wisefitt.com.

If the law does not otherwise give you a cooling-off right, you must email us before your first use of WiseFitt’s services to qualify for this additional cancellation offer. Where you have a statutory cooling-off right and expressly asked us to begin providing services during that period, we may deduct a proportionate charge for services supplied before you cancel, where permitted by law. Your statutory rights are unaffected.

A refund may also be issued where WiseFitt is unable to provide the Services for more than fourteen (14) consecutive days for reasons within our control.

Where a refund is due, it will be processed to the original payment method within fourteen (14) days.

Except where required by law or expressly stated in these Terms, all memberships, intro offers, trials, short-term service bundles, class packs, recovery packages, treatment packages and promotional offers are non-refundable and non-transferable once purchased or once the service period has commenced.

This is because capacity, staff time, appointments, facilities and programme access are allocated in advance. Any refund, credit, transfer or extension outside of these Terms may be offered only at the discretion of WiseFitt management.

16.2 Class Cancellation Policy (Functional Training & Group Classes)

You may cancel a booked class free of charge up to three (3) hours before the scheduled start time.

Where cancellation occurs within three (3) hours of the start time, or where you fail to attend:

Unlimited Class Members: a £5 late cancellation / no-show charge may apply

Limited Class Members: one class credit will be deducted

Non-Members: 100% of the class fee will be charged or the class credit forfeited

These charges represent a reasonable estimate of loss arising from late cancellation, including lost capacity and staff costs.

Where a member repeatedly cancels late or fails to attend, WiseFitt may reasonably restrict advance bookings.

WiseFitt reserves the right to refuse participation where a member arrives after a class has started, for safety and disruption reasons.

Where bookings are made through a third-party platform, the third-party’s cancellation terms will apply.

16.3 Small Group Personal Training (SGPT) Cancellation

SGPT sessions may be cancelled free of charge up to three (3) hours before the scheduled start time.

Late cancellations or non-attendance will result in:

Unlimited Members: a £5 late cancellation / no-show charge

Limited Members: forfeiture of the session credit

Non-Members: charge of 100% of the session fee or forfeiture of the credit

Persistent late cancellations or non-attendance may result in reasonable booking restrictions.

WiseFitt may refuse participation if a participant arrives after the session has started.

Third-party booking terms apply where relevant.

16.4 One-to-One Personal Training (PT) Cancellation

One-to-one personal training sessions must be cancelled at least twelve (12) hours before the scheduled start time.

Cancellations within twelve (12) hours or failure to attend will result in 100% of the session fee being payable, as the trainer’s time has been exclusively reserved.

Any exception will be considered reasonably and at the discretion of the trainer, taking into account the circumstances.

16.5 Open Gym Cancellation

SGPT sessions may be cancelled free of charge up to one (1) hours before the scheduled start time.

Late cancellations or non-attendance will result in:

Unlimited Members: a £5 late cancellation / no-show charge

Limited Members: forfeiture of the session credit

Non-Members: charge of 100% of the session fee or forfeiture of the credit

Persistent late cancellations or non-attendance may result in reasonable booking restrictions.

WiseFitt may refuse participation if a participant arrives after the session has started.

Third-party booking terms apply where relevant.

 

17. Appointments

Appointment times are reserved for you. Please cancel or reschedule at least 24 hours before the appointment through the booking system or by emailing members@wisefitt.com.

For a paid appointment, a cancellation with less than 24 hours’ notice or a no-show may result in a charge of up to the appointment fee, where reasonable in the circumstances.

For a complimentary appointment, including a Roadmap Consultation, no late cancellation or no-show fee applies unless a specific fee was clearly stated and agreed when you booked. Repeated late cancellations or no-shows may result in reasonable restrictions on future complimentary bookings.

In genuine emergency situations, WiseFitt or the practitioner may reasonably waive or reduce a cancellation charge, taking into account the circumstances and any supporting evidence provided.

All appointments are undertaken at your own risk. You confirm that you are medically fit to receive the service booked and that you have disclosed all relevant medical conditions to the practitioner.

 

18. Class Packs, Bundles and Programmes

Class packs, personal training bundles, and short-term introductory offers are sold as limited-duration products and are valid only for the period specified at the time of purchase.

Unless expressly stated otherwise:

  • class and personal training bundles expire three (3) months from the date of purchase;

  • fixed-term trials activate on the date of first use and expire at the end of the stated trial period.

Unused sessions or credits:

  • expire automatically at the end of the applicable validity period;

  • are non-refundable; and have no cash value.

Programme purchases are valid for [X weeks / months] from the date of purchase or first use (as stated at sale). Any unused credits expire after this period and are non-refundable.

In exceptional circumstances, such as verified illness or injury, WiseFitt may reasonably extend validity, but is under no obligation to do so.

 

19. Loss, Theft and Personal Property

Lockers are provided for temporary use during your visit only. You must empty your locker and remove all personal belongings before leaving the premises.

WiseFitt does not accept responsibility for the loss, theft, or damage of personal belongings brought onto the premises, unless such loss or damage is caused by WiseFitt’s negligence or failure to take reasonable care.

You are responsible for ensuring that valuables are kept secure at all times. Items left unattended are left at your own risk.

Any lost or unclaimed items may be retained for up to four (4) weeks, after which they may be securely disposed of or donated at WiseFitt’s discretion.

 

20. Health Declaration

Before joining or using the Services, you confirm that you are physically fit and medically able to participate in exercise and physical activity.

You are encouraged to consult your GP or another qualified medical professional before joining if you have any medical condition, injury, illness, disability, or are pregnant. Where relevant, you should also discuss such matters with WiseFitt staff before participating in activities.

You are under no obligation to enter into this agreement immediately and may take reasonable time to seek medical advice if you are uncertain about your fitness or health condition.

By entering into this agreement and using the Services, you confirm that you have made an informed decision and that you accept responsibility for monitoring your own health and wellbeing while using the facilities.

 

21. Assumption of Risk and Liability Waiver

You acknowledge that participation in physical exercise, use of gym equipment, classes, treatments, and facilities involves inherent risks, including the risk of injury, illness, or property damage.

Nothing in these Terms or any guidance provided by WiseFitt staff or coaches constitutes medical advice. You remain responsible for deciding whether to participate and for obtaining appropriate medical advice where needed.

You understand that you have the right to seek medical and legal advice before agreeing to these Terms. If you choose not to do so, you accept responsibility for that decision.

You agree to use all facilities and equipment at your own risk, in accordance with any instructions, guidance, or safety notices provided.

To the fullest extent permitted by law, you release and discharge WiseFitt, its directors, employees, coaches, and contractors from liability for any injury, loss, or damage suffered as a result of using the Services, except where such injury or loss is caused directly by WiseFitt’s negligence or breach of statutory duty.

You also accept responsibility for any injury, loss, or property damage caused to other persons or their belongings as a result of your actions while on the premises.

Nothing in this clause excludes or limits liability where it cannot be lawfully excluded.

 

22. Changes to These Terms

WiseFitt may update these Terms from time to time to reflect changes in law, health and safety requirements, operational practices, or economic conditions.

Where changes materially affect your rights or obligations, WiseFitt will provide at least thirty (30) days’ written notice.

If you do not accept the revised Terms, you may cancel your membership within the notice period without penalty.

Continued use of the Services after the effective date of the changes will constitute acceptance.

 

23. Force Majeure

WiseFitt shall not be liable for any failure or delay in the performance of its obligations where such failure or delay results from events beyond its reasonable control. Such events include, but are not limited to, pandemics, epidemics, natural disasters, extreme weather, strikes, acts of government, changes in law, or restrictions imposed by public authorities.

 

24. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

 

25. Governing Law and Jurisdiction

These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

 

26. Execution and Acceptance

By signing below, you confirm that:

  • you have read, understood, and agreed to be bound by these Terms and Conditions in full;

  • you have been given the opportunity to ask questions and to seek independent legal or medical advice before entering into this agreement;

  • you understand the key provisions relating to membership duration, notice periods, fees, charges, cancellation rights, and liability; and

  • you acknowledge and accept the Health Declaration and Assumption of Risk and Liability Waiver contained in these Terms.

This agreement is effective from the date of signature (or, where accepted electronically, from the date of acceptance).